"But I still say, lose the hats. There's no way anyone will take you seriously with those hats...
I read all of your post. I really liked it except for the above quote. Maybe you don't understand why they wear the hats. Have you ever thought of asking why instead of saying something rude? Part of internal training is letting the impulse to say something mean pass by and getting to the connection.
Understanding helps build connection. You don't have to like something to just let it be.
It was meant more as a joke, really.
As a piece of advice, well, I stand by it. The hats definitely detract from the first impression. They act as a distraction from what Graham is, I believe, trying to show. And, at least until people know and understand Graham better, they do not help on the credibility side.
Do I care? Certainly not. If their Aikido is good, they can wear tutus for all I care.