Quote:
Janet Rosen wrote:
Chris, it depends on how you define communication. To me it does include either hissing or screaming, whichever is appropriate, "get the f*** away from me" - as well as an entire spectrum of non verbal communication from glares to postural changes to - as they say - smacking a donkey over the head with a 2x4 to get its attention. I do believe in de-escalating whenever possible but to me the essence of effective communication of ANY kind is clarity to minimize as much as possible the risk of misunderstanding.
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True, but I think we're getting away from the kind of communication that was being discussed in the OP.
Best,
Chris