the fact that someone, somewhere, may have exaggerated their sense of being offended over something vaguely related to what's going on here and now, does not mean that the real live human being standing in front of you doesn't have a legitimate complaint that should be seriously considered. The person in front of you isn't a trend or "legions", so why not at least start by taking what they say at face value, rather than treating them as some category of imaginary villains lurking in the bushes waiting to be offended?