Paul C, I congradulate you on diffusing to very violent confrontations without having to hurt anyone. Your verbal techniques were very effective for the given situations and I would hope that I can make my mind work as fast as yours if such a situation occurs to me.
However I was distressed to note that you used falsehoods or outright lies on both occasions. Everyone is different and has different methods of handling things, I am not qualified to judge these methods right or wrong, just different. However for myself I cannot lie or knowingly give wrong information. Can you or any of the other knowlegable people on this forum give me advice on using verbal skills to resolve confrontations that do not conflict with my core values?
Either public or private replies are greatly appreciated.