These are great answers, everybody -- thanks for your efforts! Now I have an additional question: should these be refined into "Questions someone asks (or that we wish they would ask) when they're still thinking about starting training", "Questions someone asks (or that we wish they would ask) right before/during/after their first class", and "Question someone asks (or that we wish they would ask) in their first few weeks/months of training"? I'm sort of feeling like there's a breakdown between someone who's thinking about doing something, and someone who's made that first step onto the mat -- it seems to me that the experience of the first class raises questions that they wouldn't think to ask beforehand, and even if they did, the answers wouldn't make any sense. What do you think?
Sure but FAQs are always like that. You pay attention to the ones that you're curious about and where the answers make sense to you, and you will vaguely remember some of the other questions enough to perhaps think of the FAQ page again when you're curious about something else later on.
So I wouldn't worry too much about it. You could always list the ones that people tend to ask first earlier in the list or something.