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Old 11-04-2009, 04:05 PM   #14
eyrie
 
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Location: Summerholm, Queensland
Join Date: Dec 2004
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Re: The Martial Art of Difficult Conversations

Quote:
Mark Murray wrote: View Post
That is probably one of the worst examples I've read. And it conveys the notion of what, I think, is going wrong in this country.
I agree. It sounds like a contrived example - to merely provide a scenario in which the principles of active listening can be presented.

If it weren't a contrived example, all this active listening rubbish could have been avoided in the first place. A simple apology (on both sides) would have sufficed.

Ignatius
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