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Old 02-09-2007, 04:32 PM   #14
Mark Freeman
Dojo: Dartington
Location: Devon
Join Date: Feb 2005
Posts: 1,220
United Kingdom
Re: "Verbal Aikido: 7 Ways To Handle Difficult Customers"

Michael Riehle wrote:
I say this on this board more than anywhere else I go and it applies - yet again - here: you can go wrong by being too skeptical as easily as you can be being too gullible.
Good advice to give wherever you go Michael, thanks

Success is having what you want. Happiness is wanting what you have.
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